Refund policy
At FlameKart, your satisfaction is our priority. If you're not happy with your purchase, here's how we can help.
Return Eligibility You may return eligible items within 4 days of receiving your product. To qualify, items must be unused, unopened, and in their original packaging with all seals intact.
Non-Returnable Items
- Used, burned, or opened products
- Sale or discounted items (unless defective)
- Custom or personalized orders
How to Initiate a Return Email us or call us at 8218068347 within 4 days of delivery with your order number and reason for return. Do not send items back without prior approval.
Refunds Once we receive and inspect your return, your refund will be processed to your original payment method within 5–7 business days.
Damaged or Defective Products If your product arrives damaged, photograph it immediately and contact us at 8218068347 within 4 days of delivery. We'll arrange a replacement or full refund at no cost to you.